Terms

Last updated July 9, 2026

These terms describe how a Garnet build works: a scoping conversation, a scoped proposal, a commissioned build you own, and the support that follows. They may be updated. A signed proposal and statement of work govern the specifics of your build; where those documents and this page differ, the signed documents control. Questions? Email hello@garnetgrid.com.

1. Who we are

"Garnet," "we," or "us" means Garnet Grid Consulting LLC, the operator of this website and the firm behind a Garnet private-AI build. By using this website or engaging us to scope or build a private AI, you agree to these Terms.

2. What Garnet is

Garnet is a bespoke private-AI build: hardware and software, designed and assembled for you, that runs where you put it: in your building, on infrastructure you own. It answers with the network cable unplugged. There is no free app to download, no subscription, and no self-serve purchase; the Garnet software is delivered as part of a commissioned build and is not sold or licensed on its own. This website and any evaluation material are provided so you can decide whether to scope a build.

3. Scoping a build

Everything starts with a conversation. When you scope a build, you're booking time with the team who will do the work, not a sales call or a checkout. We talk through what you need to keep private, the tasks you want the system to do, your building and infrastructure, and your constraints. There's no obligation on either side to proceed, and nothing is charged for the conversation itself.

4. The scoped proposal

If a build makes sense, we write a scoped proposal: what the system will do, the hardware it will run on, what "done" looks like, the timeline, and the fixed price. Family-office and private builds start at $250,000; enterprise and institutional builds are priced per engagement. Nothing is binding until you and we sign the proposal and its accompanying statement of work. Those signed documents, not this page, define the deliverables, milestones, payment schedule, and any warranty or acceptance terms for your specific build.

5. The commissioned build and ownership

Once signed, we design, assemble, and configure the build described in your statement of work. On handover, the hardware and the installed system are yours. You own them outright; there is no ongoing license fee and no remote kill-switch. We keep no standing access to your systems or your data after handover unless you separately ask us to for a defined support purpose. Where the build incorporates third-party open-source models, libraries, or components, those are provided under their own licenses, which pass through to you with the build.

6. Trademarks and intellectual property

Garnet™ and Garnet Grid™, together with the Garnet name, the logo, and the design and content of this website, are trademarks and property of Garnet Grid Consulting LLC and are protected under applicable law. U.S. federal trademark applications for GARNET and GARNET GRID have been filed in International Class 042. The Garnet system architecture, software, interfaces, and build methodology are proprietary to Garnet Grid Consulting LLC. Nothing on this site grants any right or license to use these marks or materials without our prior written permission. All rights reserved.

7. Your responsibilities

You're responsible for providing suitable space, power, network, and physical access for the build, and for the lawful use of the system after handover. You are responsible for your data and for how you and your people use the system's output. Because a Garnet build runs on your own hardware in your own building, custody of your data is yours; we can't see it, and we're not a processor of it once the build is handed over.

8. Post-handover support

Support after handover (its scope, response times, and cost) is defined in your statement of work or a separate support agreement. Any support access to your systems is granted by you, for a stated purpose, and doesn't create standing or automated access. When a support engagement ends, so does the access.

9. Acceptable use

Don't use this website or any evaluation material to do anything illegal, to harm others, or to violate others' rights, and don't attempt to disrupt or abuse the site or our infrastructure. What you do with a delivered build on your own hardware is yours to govern, within the law.

10. No warranty beyond what's written

This website and any pre-engagement evaluation material are provided "as is," without warranties of any kind. Warranties for a commissioned build, if any, are stated expressly in your signed proposal and statement of work, and nothing on this page adds to or replaces them. AI output can be inaccurate or incomplete; use judgment, and don't treat it as professional advice.

11. Limitation of liability

To the maximum extent permitted by law, and except as your signed proposal and statement of work state otherwise, Garnet Grid Consulting LLC is not liable for indirect, incidental, or consequential damages arising from this website or from a commissioned build. Nothing here limits liability that can't be limited by law.

12. Changes & contact

We may update these Terms and will revise the date above; the signed documents for your build are not changed by an update to this page. These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-laws rules. Questions: hello@garnetgrid.com.